SmartestDeskSurgical Tech · HELP
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Using SmartestDesk Surgical Tech

Everything the Practice Exam and the Mastery Manual can and cannot do, how to use them, and what to do if something goes wrong.

💡 Quick tips

📖 How to use it

1. Buy

On the store, tick the box to accept the Terms, then click the edition you want — Acquire — $379 for the Bundle, $279 for the Practice Exam, $179 for the Manual. Pay on Stripe's secure page. If an agent referred you, their code is already in the Agent code box; you can also type it there.

2. Keep your code

The confirmation page shows your code and a button into what you bought. Save the code somewhere safe.

3. Enter

Open the Practice Exam or the Mastery Manual, type your code, add your name for the watermark if you like, and click Enter (or Open the Manual). The device stays signed in for about 12 hours; after that, enter the code again.

4. Take a practice exam

Choose a form (1, 2 or 3), then start the exam. Along the top: ‹ Exit239:59Review ▦. Choose an answer, use ⚑ Flag for review for questions to revisit, and move with ‹ Previous and Next ›. Review ▦ shows every question — answered, flagged, current — and Submit exam › scores the exam.

5. Read your result

You see an estimated score on the 150 scored questions, whether it is at or above the passing score of 98, how many you got right, and every question with the correct answer and the reasoning. Retake (reshuffled) › starts the same section again in a new order.

📌 Missed Questions

Every question you get wrong in a practice test is saved with your code. On the exam home, under 📌 Missed Questions, you see how many are left and your Weak spots (the topics you miss most). Click Test all missed — or Test 10 missed / Test 25 missed when the list is longer — for a test of just those questions, oldest first, on a clock at the real test's pace. Answer a question right twice in a row and it leaves the list; miss it again and it stays.

6. The Mastery Manual

115 pages. Turn pages with ‹ Previous / Next ›, the slider, or your arrow keys; Contents ▦ jumps to any chapter. It remembers your page on each device.

🎙️ Voice commands

⛔ SmartestDesk Surgical Tech has no voice commands. Everything is done with the buttons shown on this page.

💬 Sample conversations

“I bought the Bundle on my laptop. Can I study on my phone too?”
Yes. Open surgtech.thesmartestdesk.com/exam/ on the phone and enter the same code. That is your second device.
“Can I practise only the questions I got wrong?”
Yes. On the exam home, under 📌 Missed Questions, click Test all missed. Get each one right twice in a row and it comes off your list.
“I lost the page with my code.”
On the Practice Exam or Manual sign-in screen, choose Lost your code? and enter the email you paid with and the last four digits of your card. Your code appears.
“My agent gave me a link. Do I pay less?”
No — the price is the same with or without a code. The link only tells SmartestDesk who referred you.

🛠️ Troubleshooting

What you seeWhyWhat to do
“That access code is not recognized”A typo, or it is not an SRG- code.Check each character (no letter O or I, no number 0 or 1 is ever used). Use Lost your code?
“That is an agent code”An agent's SD- code was typed where the access code goes.Use the SRG- code from your confirmation page.
“This code is already in use on 2 devices”Two other devices have already used it (a cleared browser counts as a new device).Use one of those devices, or write to support@thesmartestdesk.com from the email you paid with.
“This code unlocks the Mastery Manual…” (or the Practice Exam)Your edition includes only the other reader.Open the reader you bought, or choose the Bundle.
“Your 90-day access has ended”The access window is over.A new purchase starts a new 90 days.
No 📌 Missed Questions on the exam homeYour edition is the Manual only, or you have not finished a practice test yet.Missed Questions come with the Practice Exam and the Bundle; finish a section and they appear.
A question I got right is still on my listA missed question needs two right answers in a row to leave.Take another Missed Questions test.
“The reader is closed…”The publisher has closed it for a short while.Come back soon; nothing you have done is lost.
“Please tick the box…” at the storeThe Terms box was not ticked.Tick it, then click your edition again.
Paid, but the confirmation page did not loadThe page closed or the connection dropped.Your purchase is recorded. Use Lost your code?, or write to support with your Stripe receipt.

✅ Can & ⛔ Cannot

Questions? support@thesmartestdesk.com · Created by SmartestDesk under the direction of Richard Glenn Clark, JM · MBA · BA